Certifications and Memberships
Fairmont Waterfront offers the opportunity for our colleagues to complete Booking.com’s Proud Hospitality training, to ensure we are connecting with and delivering a better experience for our LGBTQIA2S+ guests. We have committed to building on what our colleagues have learned through this training, and as such have become a Travel Proud certified hotel through Booking.com.
In 2021, Fairmont Waterfront’s parent company, Accor, partnered with the International LGBTQ+ Travel Association (IGLTA) as a Global Platinum Sponsor. IGLTA was founded in 1983 and is the world’s leading network of LGBTQ+ welcoming tourism businesses. They provide free travel resources and information while continuously working to promote equality and safety within LGBTQ+ tourism worldwide. IGLTA’s members include LGBTQ+ friendly accommodations, transport, destinations, service providers, travel agents, tour operators, events and travel media located in over 80 countries. Together, Accor and IGLTA will work to ensure the hospitality industry is a safe and inclusive space for all, and will facilitate and drive equality within the travel sector.
Fairmont Waterfront officially became an IGLTA Accredited property in 2023, cementing our commitment to being an inclusive and welcoming property to all who stay with us.