There is a $35 per night (inclusive of taxes) pet fee in place.
We’re delighted to have you and your canine companion staying with us! Cats and dogs (maximum 2) may vacation with you for a $35 per night pet cleaning fee. Dog beds, water bowls and treats for our furry guests are available upon request. Seeing-eye dogs are always welcome.
Please indicate that you are travelling with a pet in the Special Requests field when completing your reservation online.
Please do not leave pets unattended in your guest room; this may result in additional charges should there be noise complaints. Pet-sitting and pet daycare services can be coordinated through our concierge team.
Please note: Dogs (with the exception of guide dogs and service dogs) are prohibited from the 3rd floor, pool deck and restaurant. We grow a variety of fruit, herbs and vegetables on our rooftop terrace; to protect our four-legged friends from potential food toxicity (many common herbs and vegetables are toxic to pets) and to preserve the integrity of our food-safe plots; pets of any kind are not permitted in our third floor garden. As a result, guests with pets are not able to stay in our Fairmont Terrace rooms which open directly into the garden. Any guest who has booked a Fairmont Terrace room will be reassigned to a more appropriate and comparable room.
For more information and services, please contact our dedicated concierge team at 604-691-1997 or via email at [email protected]